Contact information

CONTACT

For order support, product inquiries, or transit updates, please reach out to us via email. We do not offer phone support.

Email: nicebunshelp@gmail.com

Please include your Order Number in the subject line for faster service. Our typical response window is 1–2 business days.

FAQ

What is Bun No. 01? Bun No. 01 is a compact, dense torso form designed for discreet storage and straightforward use.

What is the exact size and weight? The sculpt measures 240 × 150 × 95 mm (9.4 × 5.9 × 3.7 in) and weighs 1.5 kg (3.3 lb).

Is this a full-size torso? No. It is a compact, small-format form. It is designed to be easily lifted with one hand and stored in a standard drawer.

How is the order packaged? Orders are shipped in a plain, unmarked outer carton with no product artwork or external branding to ensure complete privacy.

How long does shipping take? Standard transit time is 8–16 days after the order is dispatched from our fulfillment facility.

Can I return my order? For hygiene reasons, opened or unsealed products are strictly final sale. Unopened items can be returned within 7 days of delivery at the buyer's expense.

Do I need to be 18 to buy this? Yes. NiceBuns is strictly for adults 18 years of age and older.

How do I clean the product? Wash the form thoroughly with mild soap and warm water, then allow it to completely air dry before storing.